Stylool Privacy Policy

This Stylool Privacy Policy (the "Policy") describes how we collect and use your personal information when you visit our website, or call us on the phone. By "personal information," we mean information that directly identifies you, such as your name, address or email address. To shop with us, you need to be at least sixteen (16) years old. By accessing and/or using our services in any manner, including but not limited to, visiting and/or browsing our website, or contributing any material on our website or via our application, you expressly understand, acknowledge and agree all the terms and conditions in this privacy policy. If you disagree with any part of the policy then you should immediately discontinue access or use the services. Please read our privacy policy carefully before proceeding.

1. Categories of Information We Collect

1.1 Personal identification information, such as your name, address, phone number or email address;
1.2 Order information at the time of purchase, such as items you purchase, items you change or customize (including sizes), shipping addresses and contact information (such as receipts or order updates);
1.3 Payment information, such as your payment method and billing address, but does not include sensitive information such as bank accounts, which Stylool complies with the relevant policies of third-party payment platforms;
1.4 Personal data and account information, which may include contact information, shopping history, prescription and preference information and your account password, items in your online shopping cart or items selected for future purchases, registration information, product review information, address book entries and other personal data or accounts about you;
1.5 Communications and interactions, which may include our emails, live chats, text messages and phone calls with you;
1.6 Demographic information, which may include age, date of birth, gender or zip code;
1.7 Your identity as a Stylool member and other personal information about you;
1.8 Your call recordings, including your call records with us and the information you share when you call us;
1.9 Device and browsing information and other internet activity information, including information about your mobile phone, tablet, computer or device, and online browsing activity (collectively, "Automatically Collected Information"). Automatically Collected Information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and internet service provider information; Automatically Collected Information may also include information about when and how you access and use our website, such as the date and time you access or use our platform, the websites you visit before and after your visit to our website, how you use our website conduct searches, website pages and items you view using our website, and items you purchase and other information.

2. Cookies and Other Tracking Technologies

Information may be automatically collected when you access our site, using cookies and similar technologies. We and the third-parties may use the information collected to personalize your experience with our services and to help manage online advertising programs. This collection does not generally include personal information unless you provide it or choose to share it with us.
2.1 Cookies. These are small amounts of data a site or its provider saves in your browser so that they can later recognize your browser and remember certain information. Generally, we use first-party and third-party cookies for the following purposes: to make our services function properly; to provide a secure browsing experience during your use of our services; to collect passive information about your use of our Services; to measure how you interact with our marketing campaigns; to help us improve our services; and to remember your preferences for your convenience. We use the following types of cookies on our services:
2.1.1 Strictly Necessary Cookies. These cookies are essential because they enable you to use our services. For example, strictly necessary cookies allow you to access secure areas on our services. Without these cookies, some services cannot be provided. These cookies do not gather information about you for marketing purposes. This category of cookies is essential for our services to work and they cannot be disabled.
2.1.2 Functional Cookies. We use functional cookies to remember your choices so we can tailor our services to provide you with enhanced features and personalized content. For example, these cookies can be used to remember your name or preferences on our services. We do not use functional cookies to target you with online marketing. While these cookies can be disabled, this may result in less functionality during your use of our services.
2.1.3 Performance of Analytic Cookies. These cookies collect passive information about how you use our services, including webpages you visit and links you click. We use the information collected by such cookies to help us understand how our site is being used.
2.1.4 Advertising or Targeting Cookies. These cookies are used to make advertising messages more relevant to you. They do functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Our third-party advertising partners may use these cookies to build a profile of your interests and deliver relevant advertising on other sites. You may disable the use of these cookies as set forth below.
2.2 Analytics. We may use third-party service providers to monitor and analyze the use of our site. Presently, we use Google Analytics. Google Analytics is a web analytic service offered by Google LLC (“Google”) that tracks and reports site flow. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en. The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, which is available at: https://tools.google.com/dlpage/gaoptout.
2.3 Behavioral Remarketing. We also use remarketing services to advertise on third-party websites to you after you visited our site or services. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our service. We use Google Ads for these purposes. Google Ads remarketing service is provided by Google. You can opt-out of this by visiting the Google Ads Settings page: http://www.google.com/settings/ads.
2.4 Other Tracking Technologies. We may also use tracking technologies to collect data such as the domain name of the service providing you with Internet access, your device type, IP address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, web pages viewed, content searched for, access times and other relevant statistics, and assign unique identifiers to the device or other credentials you use to access the site for the same purposes. Pages of our site and our emails may contain small electronic files known as web beacons that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics. Pages of our site may also use Java scripts, which are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components; entity tags, which are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser to accelerate website performance; and HTML5 local storage, which allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.
2.5 Your Choices. Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. You can exercise your preferences in relation to cookies served on our sites by taking the steps outlined below:
2.5.1 First-Party Cookies. You can set your browser to reject cookies or to notify you when you are sent a cookie. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please be informed that if you disable cookies you may not be able to log in to the site or to use certain features of the site. To find out more about cookies and how to change your browser cookie settings, visit https://www.allaboutcookies.org/manage-cookies/.
2.5.2 Mobile Advertising. You can opt out of having your mobile advertising identifiers used for certain types of advertising by accessing the settings in mobile device and following the instructions. If you opt-out, we will remove all data about you and will not collect any further data. The random ID previously assigned to you will be removed. Thus, if at a later stage, you decide to opt-in, we will be unable to continue and track you using the prior ID and you will for all practical purposes be a new user.
2.5.3 Third-Party Cookies. To opt-out of third-party advertising networks and similar entities that use advertising cookies go to http://www.aboutads.info/choices. Once you click the link you may choose to opt-out of such advertising from all participating advertising companies or only advertising provided by specific advertising entities. For more information about third-party advertising networks and similar entities that use these technologies, you can visit at http://www.aboutads.info/consumers. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not having your information collected or used in this way. In addition, most web browsers provide help pages relating to setting cookie preferences. More information may be found for the following browsers here:
Google Chrome
Internet Explorer
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android Browser
Opera Mobile
Do Not Track. Your browser may allow you to adjust your browser settings so that “do not track” requests are sent to the websites that you visit. However, since uniform standards for “DNT" signals have not been adopted, our site does not currently process or respond to “DNT” signals.

3. How we collect and obtain information

3.1 Information you proactively provide, such as when purchasing, returning or exchanging goods, creating a personalized Stylool.com shopping account, tracking orders online, signing up to receive promotional emails or text messages (including offers and sales alerts), using the reviews or related services and features, submitting a request to our customer service, or interacting with our social media pages;
3.2 Information you passively provide, such as when you visit and browse our platform on any device, enable location-based features on our platform, click on sponsored links or third-party advertisements, or the information the platform sends you and the platform cookies or pixel tags that may be included when interacting with you;
3.3 From third parties, such as social media platforms, including Facebook, Twitter, YouTube, Pinterest and Instagram, service providers that we use, analytic companies, advertising networks and cooperatives, third parties that provide us with information about you and the different devices you use online, and other third parties that we choose to collaborate or work with.

4. How We Use Information

We use the information that we collect to conduct our business and to provide you with the best possible products, services, and experiences. We also may combine any or all of the information that we collect or obtain. Examples of how we use information include:
4.1 To provide our products and services. This may include fulfilling your product or service requirements. It may also include processing purchase or return transactions;
4.2 To improve our products and services. We may use your information to make our Platforms and stores better. We may also use your information to customize your experience with us; To understand your interests. For example, we may use your information to better understand what products interest you based on information we collect about you and your household; To respond to your requests or questions. This may include responding to your customer feedback;
4.3 For marketing purposes. We may provide you with information about new products and special offers. We may use your information to serve you as information about products and offers. We may tell you about new features or updates. These might be third-party offers or products we think you might find interesting;
4.4 To send push notifications. If you use our website, we may send you push notifications about new products or special offers;
4.5 To communicate with you. We may communicate with you about your account or our relationship. We may also contact you about this Privacy Policy or our Platform Terms & Conditions;
4.6 For legal and security purposes. This could include protecting our company and our customers , as well as protecting our Platforms.

5. How We Share Information

In general, we do not share personal information for third-party marketing or advertising purposes. We may share your information in the following ways:
5.1 Internally. We may share your information within our companies. This includes our affiliates;
5.2 On our platforms. For example, we may display information you post on our Ratings & Reviews page. We may also display information you choose to share on your event registry;
5.3 To share your information with third-parties or service providers who provide products services to us, help us with marketing or advertising, or offers you products or service directly.
5.4 Additional third parties such as law enforcement, government entities, courts, or other third parties as required or allowed by applicable law, such as for the legal and safety purposes described under the "How We Use Information" section listed above, or otherwise to avoid harm or fraud to us, you, our customers, or other third parties; For other reasons we may describe to you.

6. How We Protect Your Information

We maintain serious protocols to protect the security and confidentiality of personal information you share through our website . While we do our best to protect your information in our possession, transmission of information through the Internet. However, it may not always be perfect, and we are unable to guarantee the security of your information in all circumstances. Please be aware that you play an important role in protecting your information. We highly encourage you to take appropriate steps to help protect your account and personal information, including but not limited to:
6.1 Using complex passwords;
6.2 Not sharing your password with others;
6.3 Enabling security locks on your devices to prevent unauthorized access to your account;
6.4 Logging off website sessions when you finish using our website.
6.5 In-App AR try-on feature When you open a front camera to use our AR try-on feature, no photographic information will be saved by us or shared with third party. And the background system is purged every 60 minutes for good measure.
6.6 TrueDepth API The Service also automatically collects information using the device camera and the TrueDepth API provided by Apple. The sole purpose of this information is to track the user's head and face so that the user can control the Service by moving their head, thus enabling a unique user experience. We do not collect, store or share locally or remotely the data used by the software to generate TrueDepth API depth facial mapping information. In addition, we do not disclose this information to any third parties.

7. Your Choices and Access Requests

We strive to offer you alternatives about how personal information is used and shared. Your choices include:
7.1 Email. You may use the unsubscribe link on any promotional emails sent from us;
7.2 Location. You may choose not to provide your location to us in connection with your use of website by declining any prompt requesting location information,
7.3 Access request. If you have registered for an online account, we allow you to access and update certain personal information that you have provided to us by logging into your online account and using the features and functionalities available there. You may also make a request for access to your personal information, and we may request additional information from you in order to verify your identity before accommodating an access request.

8. California Privacy Rights

If you are a California resident, then you have the following rights:
8.1 You have the right to request a copy of the specific Personal Information we collected about you during the 12 months before your request.
8.2 You have the right to opt-out of our sale of your personal information;
8.3 You have the right to request the deletion of your personal information;
8.4 you have the right to request us to disclose to you, no more than twice within a twelve (12)-month period, the personal information about you that Stylool collects, uses, discloses, and sells during the preceding 12 months.
8.5 You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, access, delete or opt-out of sales.

9. Children’s Privacy

Stylool does not knowingly request or collect personal information from any person under 16 years of age without prior verifiable parental consent. If you believe that your child under the age of 16 has submitted personal information to Stylool in connection with our website , and without prior verifiable parental consent, please contact us at support@Stylool.com， so that we can take steps to delete the personal information that they provided.

10. International Customers

Information we maintained may be stored in the United States. If you live outside of the United States, you understand and agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different from the laws and protections in your country.

11. How to Contact Us

If you have any questions, comments or concerns with respect to our privacy practices or this privacy policy, please feel free to contact us at https://www.stylool.com.

12. Changes to This Policy

We may modify this policy, and apply any changes to information previously collected, as permitted by law. When we make changes to this policy, we will notify you by posting the updated policy on our website, and/or via email.

Effective Date
This Policy is effective from December 13, 2022.